Privacy Policy

Effective Date: December 22, 2024

At Vendur.io, we prioritize your privacy and work diligently to protect your personal information. This Privacy Policy explains the types of information we collect, why we collect it, and how it is used and protected. By using Vendur.io, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information, such as your name, email address, and contact details, when you sign up or interact with our support team.

Usage Data

We use Google Analytics to gather information about how users interact with our website. This data is anonymized and not tied to specific users in our database.

Integration Data

When you connect your Walmart account, ShipStation account, or other optional integrations, we pull and store relevant data, such as sales performance, inventory, and shipping details. This data enables us to provide dashboards, performance analysis, and personalized business improvement suggestions.

Cookies

We use cookies to:

  • Keep you logged in to your account.
  • Enable and track dark mode preferences.

Functional cookies are required to access and use our app effectively.

2. Why We Use Your Information

We collect and use your information for the following purposes:

  • To provide, maintain, and improve our services.
  • To respond to your inquiries and support requests.
  • To analyze how users interact with our website to enhance functionality.
  • To manage your account and ensure proper operation of the service.
  • To generate insights and recommendations for improving your business performance based on data from connected accounts.

3. When We Share Your Information

Stripe

Stripe manages our payment processing. While Stripe stores your payment information, we do not store this data in our systems. For more information, please review Stripe’s Privacy Policy.

Google Analytics

We use Google Analytics to track usage data. No stored user information is shared with Google; however, Google performs the tracking. For details, refer to Google’s Privacy Policy.

4. Your Rights and Choices

Access, Update, or Delete Information

You can contact our support team at support@vendur.io to:

  • Request access to your personal data.
  • Update or correct your information.
  • Delete your account and associated data.

Upon account deletion, we may retain your Walmart account ID to prevent the same account from signing up for a free trial again.

Marketing Communications

We do not currently send marketing communications. If this changes, users will be given the option to opt out.

5. How We Protect Your Information

We implement industry-standard security practices to safeguard your personal information. These practices include measures to protect against unauthorized access, alteration, or destruction of data. While no system can guarantee complete security, we strive to follow the best practices in data protection and continually improve our safeguards.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. The latest version will always be available at vendur.io/privacy. By continuing to use our services after changes are posted, you agree to the updated Privacy Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@vendur.io